Get a Free Assessment
Last-Mile Logistics Consultancy

Last-mile delivery, Solved

We design and manage your last-mile and fulfilment strategy across the carrier networks you already use — so your parcels arrive on time, at the right cost, in every market you sell into.

Get a Free Assessment See how it works ↓
No long-term contracts — free assessment, no obligation
25+ Years experience
5 Core markets covered
150+ Carrier & partner network
AU USA UK EU HKG
One network, five markets
Routed through the carriers you already trust.
Independent of any single carrier — matched to your lanes, not our commission
Last-Mile Delivery
Value-added, on request: Fulfilment & Warehousing Customs Clearance Air Freight Ocean Freight
The problem

Last-mile delivery is where SME margins quietly disappear.

Most small and mid-sized shippers didn't choose this — it's what happens when you grow into new markets one carrier account at a time.

Fragmented carrier relationships

Different rates, different SLAs, different account managers for every region you ship to — with no one holding the whole picture together.

Unpredictable last-mile costs

Surcharges, dimensional weight rules and peak-season pricing quietly erode margin on every order you ship.

Customs & compliance risk

One misclassified shipment or missing certificate can mean delays, penalties, or an unhappy customer in a new market.

What we do

A logistics consultancy built for how SMEs actually ship.

Four services, one point of contact, tailored to your volumes — not a one-size-fits-all enterprise contract.

Carrier & rate optimisation

We benchmark your current rates against our network of carrier agreements, and renegotiate or re-route wherever it saves you money.

Last-mile & fulfilment design

From warehouse location to pick-pack-dispatch flow, we design a fulfilment setup that gets orders to customers faster and cheaper.

Customs & compliance

HS code classification, documentation and duty optimisation handled for you, so shipments clear borders without surprises.

Ongoing account management

A dedicated point of contact who monitors performance, chases exceptions, and keeps your logistics setup tuned as you grow.

How it works

From free assessment to a fully managed setup.

01

Free assessment

Take our 2-minute audit and we'll review your current shipping volumes, lanes and carrier setup at no cost.

Start the audit →
02

Tailored strategy

You get a clear, costed plan covering carriers, routing and fulfilment for each market you sell into.

03

Onboarding & integration

We set up carrier accounts, rate cards and, where needed, warehouse or 3PL relationships on your behalf.

04

Ongoing optimisation

We keep monitoring performance and renegotiating as your volumes and markets change.

Where we cover

Five markets, one logistics partner.

Whether you're already shipping cross-border or planning your first international market, we cover the lanes that matter most to SME sellers.

United Kingdom

Nationwide coverage via national and regional courier networks, with same-day and next-day options for domestic sellers.

Hong Kong

Our HQ market and your gateway to Asia-Pacific — air freight, customs and last-mile coordinated from one desk.

European Union

Cross-border VAT and customs rules navigated so EU expansion doesn't stall at the border.

United States

Major national carrier access with zone-skipping and regional options to keep domestic costs down.

Australia

National postal and courier partnerships covering metro and regional delivery across a spread-out market.

Why Lapin

Advice built around your business, not a carrier's commission.

Carrier-independent advice

We're not tied to a single carrier's commission, so our recommendations are built around what's actually best for your business.

Hands-on account management

You get a named contact, not a ticket queue — someone who knows your shipping profile and answers when something goes wrong.

Decades of freight expertise

Our team has spent 25+ years inside freight forwarding, customs compliance and supply chain strategy.

Transparent reporting

Clear, regular reporting on cost, performance and savings — so you always know what your logistics setup is doing for you.

Ready to simplify your last-mile logistics?

Tell us where you ship and what's costing you the most right now — we'll come back with a free assessment.

Email Us
FAQ

Common questions from SME shippers.

Which carriers do you work with?+

We work across a broad network of major, regional and specialist carriers, and choose between them lane by lane — whichever is the better fit for your shipment, never a single default.

Do you replace our existing carrier contracts, or work alongside them?+

Either — we can renegotiate what you already have, add carriers where there's a gap, or build a setup from scratch if you're just starting to ship internationally.

We're a small business — do we ship enough volume for this to make sense?+

Most of our clients are SME operators, not enterprise shippers. The assessment is free, and we'll tell you honestly if there isn't enough in it for you yet.

How fast can we get set up?+

A typical assessment and strategy takes one to two weeks; carrier onboarding timelines depend on the carriers and markets involved.

Do you cover markets outside the UK, Hong Kong, EU, US and Australia?+

Those five are our core focus, but we're happy to discuss adjacent markets on a case-by-case basis.